Shipping Information

🚚 Shipping Information

Delivery Times

We ship directly from our international suppliers to ensure you get the best products at the best prices.

- Standard Delivery: 3-15 business days (depending on location)
- Processing Time: 1-2 business days

📦 FREE SHIPPING on all orders over €35!

Order Tracking

Every order includes tracking! Here's what to expect:

1. Order confirmed → You'll receive a confirmation email immediately
2. Order shipped → Tracking number sent within 2-5 business days
3. In transit → Track your package anytime using the link provided
4. Delivered → Your pet's new goodies arrive! 🐾

Where Do You Ship?

We currently ship to:

🇬🇧 United Kingdom
🇳🇱 Netherlands
🇩🇪 Germany
🇧🇪 Belgium
🇦🇹 Austria
🇫🇷 France
🇪🇸 Spain
🇮🇹 Italy

And most other European countries!

Why Does Shipping Take 3-15 Days?

We work directly with manufacturers to bring you premium pet products at affordable prices — without the retail markup. This means your order ships directly from our trusted suppliers, which takes a bit longer but saves you money!

Questions?

Contact us anytime through the contact form or through info@petpunkt.shop and we'll respond within 24 hours.